Privacy Policy

1. Information We Collect

• Account information such as name, email, and authentication identifiers.
• Pet profile details including species, age range, breed (optional), and behavior notes.
• Audio and context data submitted for interpretation, plus user correction feedback.
• Technical and device data required for service reliability and security monitoring.

2. How We Use Information

• To provide interpretation results and improve per-pet personalization.
• To train and evaluate model quality, including calibration and safety checks.
• To operate billing, customer support, and fraud or abuse prevention controls.
• To communicate product updates, policy updates, and critical account notices.

3. Data Sharing

We do not sell personal information. We may share data with trusted service providers for hosting, analytics, security, payment processing, and support workflows under contractual confidentiality obligations.

4. Retention and Deletion

We retain data only as long as needed for service operation, legal obligations, and model-quality governance. Users can request export or deletion of account and pet data through support channels.

5. Security

PetSpeak uses administrative, technical, and organizational safeguards designed to protect account, model, and session data. No internet transmission or storage system is guaranteed to be 100% secure.

6. Children

PetSpeak is intended for users who can legally agree to these terms in their jurisdiction. Parents or guardians should contact us if they believe a child submitted personal information.

7. Policy Changes

We may update this policy as products, regulations, and operational requirements evolve. Material changes will be communicated through the app or account email.

8. Contact

For privacy requests, contact: privacy@petspeak.app

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